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ElevateDigitals CRM Terms of Use

Last updated: 27 August 2026

These Terms of Use govern access to and use of the ElevateDigitals CRM platform ("CRM" or "Platform"). By accessing or using the CRM, you agree to these Terms of Use.

1. Access to the CRM

The CRM is provided to authorised ElevateDigitals clients and users. Access may be provided as part of an agreement between ElevateDigitals and the relevant client. ElevateDigitals may approve, restrict, suspend or remove access where reasonably necessary.

2. User Accounts

Users must provide accurate information when creating or using an account. Users are responsible for maintaining the confidentiality of their login details.

Users must not:

  • Share login credentials with unauthorised individuals;
  • Allow unauthorised access to their account;
  • Attempt to access another user's account without permission; or
  • Use the Platform for unlawful purposes.

3. Acceptable Use

Users must use the CRM lawfully and responsibly. Users must not:

  • Attempt to damage, disrupt or interfere with the Platform;
  • Attempt to gain unauthorised access to systems or data;
  • Upload malicious software or harmful content;
  • Use the CRM for illegal or fraudulent activities; or
  • Use the CRM in a way that may harm ElevateDigitals or other users.

4. Client Data

Clients are responsible for information entered, uploaded or stored within their CRM account. This includes information relating to:

  • Leads;
  • Customers;
  • Bookings;
  • Projects;
  • Revenue;
  • Expenses; and
  • Other business information.

Clients are responsible for ensuring that their use of personal information through the CRM complies with applicable laws.

5. Leads and Connected Sources

The CRM may receive information from connected sources, including Meta advertising, websites and lead forms. ElevateDigitals does not guarantee the accuracy, quality, validity or commercial value of information generated or received through third-party sources. Clients remain responsible for reviewing and managing leads within their CRM.

6. Platform Availability

We aim to maintain reliable access to the CRM. However, the Platform may occasionally be unavailable due to maintenance, updates, technical issues or circumstances outside our reasonable control. ElevateDigitals does not guarantee uninterrupted or error-free access to the CRM.

7. Account Suspension or Termination

ElevateDigitals may suspend or terminate CRM access where reasonably necessary, including where:

  • A Client's agreement with ElevateDigitals ends;
  • Payment obligations are not met;
  • These Terms of Use are breached;
  • Unauthorised or unlawful activity occurs; or
  • Continued access creates a security or operational risk.

8. Account Deletion

Users cannot independently delete their CRM account. Account deletion or access removal must be requested from or managed by an authorised ElevateDigitals administrator.

9. Intellectual Property

The ElevateDigitals CRM, including its design, functionality, branding and underlying systems, remains the property of ElevateDigitals or its applicable licensors.

Clients retain responsibility for and rights to their own business information entered into the CRM, subject to applicable agreements and laws. Users must not copy, reproduce, reverse engineer or attempt to commercially exploit the CRM without written permission.

10. No Guarantee of Business Results

The CRM is a business management tool. ElevateDigitals does not guarantee that use of the CRM will result in:

  • Sales;
  • Revenue;
  • Profit;
  • Bookings;
  • Customers; or
  • Any specific business outcome.

11. Limitation of Liability

To the maximum extent permitted by Australian law, ElevateDigitals is not liable for indirect losses, lost profits, lost revenue, business interruption or consequential losses arising from the use of, or inability to access, the CRM. Nothing in these Terms excludes rights or guarantees that cannot legally be excluded under Australian law.

12. Changes to the Platform

ElevateDigitals may update, modify, add or remove features from the CRM as reasonably necessary. We may also update these Terms of Use from time to time.

13. Governing Law

These Terms of Use are governed by applicable Australian law.

14. Contact Us

For questions about these Terms of Use, contact:

ElevateDigitals
Website: elevatedigitals.com.au
Email: admin@elevatedigitals.com.au